Optimization Is Taking Too Long

Resume optimization normally completes in 15–30 seconds. If it's been longer than a minute, here's what to do.

Normal timing

Typical: 15–30 seconds
Busy times: Up to 60 seconds
Anything over 90 seconds: Something's probably wrong

What to try

1. Wait a moment longer

Peak usage times (weekday mornings, Sunday evenings) can cause brief slowdowns. Give it up to 90 seconds before troubleshooting.

2. Check your internet connection

A slow or interrupted connection can stall the request. Try:

Refreshing your internet connection
Switching from WiFi to cellular (or vice versa)

3. Refresh and try again

If the optimization is stuck:

Refresh the page (Cmd+R / Ctrl+R)
Your resume and job description should still be there
Click Optimize again

4. Try a shorter job description

Very long job descriptions (4,000+ words) can slow processing. Try trimming it to the most relevant sections (responsibilities, requirements) before optimizing.

5. Clear browser cache

Sometimes cached data causes issues:

Chrome: Settings → Privacy → Clear browsing data
Safari: Develop → Empty Caches (or Cmd+Opt+E)
Firefox: Settings → Privacy → Clear Data

If it keeps happening

Open the chat and let us know:

What browser and device you're using
Approximately when the issue occurred
Whether it happens consistently or only sometimes

We can check the logs on our end and get it resolved.

Updated on: 23/02/2026

Was this article helpful?

Thank you!